AustriaLevel 1/4

Level 1/4 — Exercise Normal Precautions, U.S. Department of State, retrieved on 16 October 2026.

• Is the whole country advised against? United States: no · France: no · United Kingdom: no · Switzerland: no (reading of 27 September 2026).
• Contractually, only an FDFA, FOPH or WHO advisory against the trip opens Module A (art. 18.1) — that is not the case today.
• Travel with international medical cover and the 24/7 number (+41 22 ••• •• ••) saved: here the risk is not the advisory, it is the hospital bill.
• We check these sources every morning and e-mail you the day one changes (Alerts button).

Sourcestravel.state.gov · updated 20.08 · read 16.10France Diplomatie · updated 04.03 · read 16.10DFAE · updated 07.07 · read 16.10207-country comparison

An area advised against does not rule out the country.

• Official answers: United States: no · France: no · United Kingdom: no · Switzerland: no.
• Keep your country of residence's advisory on booking day and on departure day: that is what your policy's clauses cite.

SourcesFrance Diplomatie · updated 04.03 · read 16.10Foreign Office · updated 11.08 · read 16.10State Department · updated 20.08 · read 16.10

The rules depend on the passport, not on the destination alone.

• French passport (France Diplomatie): French nationals may enter Austria with a valid passport or national identity card, as all COVID-19 entry restrictions have been lifted. National identity cards issued to adults between January 1, 2004, and December 31, 2013, are valid for 15 years, even if expired on their face. It is recommended that French travellers use a valid passport instead of an expired national identity card to avoid travel issues.
• British passport (Foreign Office): British citizens' passports must have been issued less than 10 years ago and expire at least 3 months after departure from the Schengen area. British citizens can visit Austria visa-free for up to 90 days within any 180-day period for tourism or short stays. When entering Austria, British citizens may need to show proof of accommodation, travel insurance, and sufficient funds for their stay.
• American passport: the requirements are on the State Department country page (travel.state.gov).
• Swiss passport: the FDFA refers you to the destination's embassy in Switzerland.
• Pick your passport at the top of Before you go › Entry: the official text that concerns you comes first, with its “In brief” summary.

SourcesFrance Diplomatie · updated 04.03 · read 16.10Foreign Office · updated 11.08 · read 16.10State Department · updated 20.08 · read 16.10

For a Schengen visa, yes: at least €30,000 of travel medical insurance (Regulation (EC) No 810/2009, art. 15).

• Many other countries ask for it on entry or for a visa, case by case: check Before you go › Entry, with your passport.
• Subscribe: the named certificate arrives by e-mail on payment, with your name, dates and limits (EUR 1.5M medical expenses, unlimited evacuation and repatriation) — the ones consulates check.
• Attach it to the visa file; if in doubt about the format, write to us.

SourcesRegulation (EC) 810/2009, art. 15General conditions, policy 20 00 479

VIP Pack — €990 for twelve months, unlimited trips.

• EUR 1.5M emergency medical expenses, unlimited medical evacuation and repatriation, search and rescue EUR 50,000, cancellation or change EUR 5,000.
• One 24/7 number, +41 22 ••• •• ••: Maximum sends its direct payment guarantee to the hospital (art. 2.12).
• Network of 45,000 providers (art. 6.9); evacuation is decided, organised and paid by Maximum's medical team if the local facility is not enough (art. 6.2.2).
• Named certificate by e-mail on payment, no medical questionnaire.

SourcesGeneral conditions, policy 20 00 479OpenStreetMap · read 12.10

Six steps, in this order.

• 1. Call +41 22 ••• •• •• before paying anything, or have the front desk call: it is the condition for full cover (otherwise: reduced or refused benefits).
• 2. Ask for a hospital in the Maximum network (art. 6.9).
• 3. See a doctor the same day and leave with the certificate: without an on-the-spot finding, nothing is covered (art. 33).
• 4. Admitted for more than 24 h? The front desk calls Maximum: direct payment guarantee, no deposit (art. 2.12).
• 5. Book no ambulance or flight yourself (art. 6.2.2).
• 6. Once home, file within 30 days (art. 35.7).
• Local emergency services: single number 112 · police 133 · ambulance 144 · fire 122.

SourcesSpecial conditions 01.26General conditions, policy 20 00 479

Local emergency services: single number 112 · police 133 · ambulance 144 · fire 122

• Maximum, 24/7, before any payment: +41 22 ••• •• ••.
• France — Consulat général de France (0.6 km)
• Switzerland — Ambassade de Suisse (0.8 km) · +43 1 795 05
• United Kingdom — Ambassade du Royaume-Uni de Grande-Bretagne et d'Irlande du Nord (1.4 km) · +43 1 71613 ext. 0
• United States — Botschaft der Vereinigten Staaten (Konsularabteilung) (0.5 km)
• Save these numbers before leaving; in immediate danger, call local emergency services first, then Maximum.

SourcesEmergencyNumberAPI · Wikidata · read 08.10OpenStreetMap · read 12.10

At today's level 1/4, card by card:

• Amex Platinum — No area exclusion at this level — but three written limits: deductible and prior approval, 90-day cap, advance under conditions.
• Visa — No express area exclusion — but a €156,000 cap, 90 days, and the war/instability exclusion in the background.
• Mastercard — No exclusion in play at this level — but a €155,000 cap and 90 covered days.
• Three lines to read in your notice: the duration (often 90 days per trip), the settlement (reimbursement afterwards or direct payment of the hospital) and the area exclusion at level 4/4.

SourcesAmex Platinum France T&Cs, 01.2025 — general exclusion n° 11BNP Paribas Visa Infinite notice (policy PT7), 04.2025 — comFortuneo World Elite Mastercard notice, 01.2026 — art. 5.5 '

A health plan reimburses at home; here, the hospital asks for a payment guarantee before admission.

• Health plan — A health plan treats you at home. Here the hospital asks for a guarantee before admission — not a later reimbursement.
• Travel policy — No area exclusion at this level — compare cap, deductible and covered duration.
• A travel policy often has a territorial clause at level 4/4 and a 90-day limit per trip.
• Have your IPID number or the PDF of the terms and ask an expert to call you back: the answer is in the document, not in the brochure.

SourcesGeneral conditions, policy 20 00 479

The page reads hospitals, pharmacies and doctors from OpenStreetMap, around the point you choose.

• Type your city, hotel or beach: the map re-centres, 24/7 emergency rooms come first.
• Each row gives the phone when the source publishes it, the nearest street, directions and the Google Maps listing.
• The PDF briefing repeats the same places, numbered on a printable map.
• No customer reviews: OpenStreetMap has none, and we invent none.

SourcesOpenStreetMap (ODbL) · read 12.10

The sourced detail is under Medical network › Health: vaccines, diseases present, altitude, outbreaks.

• CDC (Travelers' Health), depending on the trip: Routine vaccines, COVID-19, Hepatitis B, Measles, Monkeypox, Rabies, Tick-borne Encephalitis.
• See a doctor or a travel clinic 8 weeks before departure (Foreign Office).
• Carry your medicines in their packaging, with a prescription using international non-proprietary names (France Diplomatie).

SourcesCDC Travelers' Health · read 10.10France Diplomatie · updated 04.03 · read 16.10OMS · read 16.10Foreign Office · updated 11.08 · read 16.10

5.5 physicians per 1,000 people (2023) versus 4.5 in Switzerland.

• 6.7 hospital beds per 1,000 people versus 4.4 in Switzerland (World Bank).
• Medical density comparable to Switzerland: the local network handles most cases; repatriation remains a question of convalescence and cost. Health spending of 6,739 USD per person (Switzerland: 11,784): expensive care, settled directly by the insurer with the payment guarantee.
• When the local facility is not enough, Maximum's medical team decides the evacuation to a suitable centre, and pays for it (art. 6.2.2).

SourcesWorld Bank · read 11.10General conditions, policy 20 00 479

0.9 homicides per 100,000 people (2023) versus 0.6 in Switzerland and 1.3 in France.

• 4.9 road deaths per 100,000 people versus 2.2 in Switzerland (World Bank, WHO).
• The homicide rate is above Switzerland's, without being out of range. On the road, 2 times more deaths than in Switzerland: road crashes are the leading cause of death of healthy travellers (CDC) — seat belt, no night driving, a driver or a taxi from a rank.

SourcesWorld Bank (UNODC, WHO) · read 11.10UCDP

The nearest representations, by passport (OpenStreetMap):

• France — Consulat général de France (0.6 km)
• Switzerland — Ambassade de Suisse (0.8 km) · +43 1 795 05
• United Kingdom — Ambassade du Royaume-Uni de Grande-Bretagne et d'Irlande du Nord (1.4 km) · +43 1 71613 ext. 0
• United States — Botschaft der Vereinigten Staaten (Konsularabteilung) (0.5 km)
• Register before leaving: France: Ariane · Switzerland: Travel Admin · United Kingdom: Foreign Office alerts · United States: STEP.
• Two minutes, and in a crisis your country's authorities can reach you and count you in an evacuation.
• Pick your passport at the top of Contacts: your embassy comes first.

SourcesOpenStreetMap · read 12.10DFAE · updated 07.07 · read 16.10

No region is advised against by the official readings checked (Global Affairs Canada, Foreign Office and France Diplomatie): the national advice applies everywhere.

• Your point (Vienna): country-wide vigilance.
• Maximum does not exclude these areas: the VIP Pack covers care and repatriation there (sanctions, embargoes and a country already at war at departure remain enforceable).

SourcesGlobal Affairs Canada · updated 14.10 · read 16.10Foreign Office · updated 11.08 · read 16.10France Diplomatie · updated 04.03 · read 16.10

Local laws apply to every traveller; here is what the official texts say.

• You must carry your passport or have quick access to it at all times; a UK driving licence is not accepted as identification.
• It is illegal to wear clothing or masks that cover your face in public, with potential fines of up to 150 euros.
• Penalties for drug offences, including cannabis possession, are severe, leading to long jail sentences and heavy fines.
• You must validate public transport tickets before travel to avoid on-the-spot fines of 100 to 500 euros.
• You must purchase and display an autobahn vignette sticker for highway use, or face immediate fines.

SourcesGlobal Affairs Canada · updated 14.10 · read 16.10Foreign Office · updated 11.08 · read 16.10

Every foreign ministry runs a 24/7 emergency line for its nationals.

• France — Crisis and Support Centre — French Ministry for Europe and Foreign Affairs: +33 1 53 59 11 00. 24/7 emergency line, standard rate. First contact abroad: the French embassy or consulate.
• Switzerland — FDFA Helpline: +41 58 465 33 33 · +41 800 24 7 365. 24/7, 365 days a year — helpline@eda.admin.ch. Beware of scam calls spoofing these numbers.
• United Kingdom — Foreign, Commonwealth & Development Office: +44 20 7008 5000. 24 hours, for British nationals.
• United States — Overseas Citizens Services — U.S. Department of State: +1 202 501 4444 · +1 888 407 4747. From abroad; the second number from the U.S. and Canada.
• On site, Ambassade de France: +43 1 50275-0.

Sourcesdiplomatie.gouv.fr · updated 04.03 · read 16.10eda.admin.ch · updated 07.07 · read 16.10

Emergency phrases, to show if pronunciation fails:

• Help! → Hilfe!
• Call an ambulance! → Rufen Sie einen Krankenwagen!
• I need a doctor. → Ich brauche einen Arzt.
• Where is the nearest hospital? → Wo ist das nächste Krankenhaus?
• Call the police! → Rufen Sie die Polizei!

SourcesMaximum Insurance

Keep the entry stamp, the invoices, the prescriptions and the medical report.

• File within 30 days (art. 35.7) from your client area, with the documents; the official forms are pre-filled.
• Costs advanced on site are reimbursed against receipts.
• Fever, persistent diarrhoea or a rash in the following weeks? See a doctor and say where you have been.

SourcesGeneral conditions, policy 20 00 479

Cancellation or change up to EUR 20,000, special risk EUR 5,000 per person, crisis management and security, optional Kidnap & Ransom.

• Special risk (Module A): political event, attack, epidemic, natural disaster — opens when the FDFA, the FOPH or WHO advise against the trip (art. 18.1).
• Epidemic: assistance must be requested within 7 days of the WHO or FDFA qualification (art. 36.2).
• Crisis management and security: trip registration, monitoring, extraction, evacuation in case of riot, war, terrorism or disaster; Kidnap & Ransom subject to eligibility (art. 18.4).
• €2,290 a year, unlimited trips.

SourcesGeneral conditions, policy 20 00 479